Terms of service & Right of Return
Terms and important customer information for the online shop Ridersheaven
1. General terms
Contact person for all orders is Tobias Hammer, Immenstäderstrasse 9, 87527 Sonthofen, Germany. All contracts, deliveries and services are subjected to these terms and conditions. These terms and conditions are integral part of all the contracts of any item in the online shop made between Ridersheaven and the customer. Other agreements require the written form.
2. Contract conclusion
All offers of this online shop are not legal binding and without obligation. I reserve explicitly all changes in article, price, color and material changes. Obvious mistakes in my offers, writing and arithmetic errors authorize or undertake neither buyers nor me. The presentation of the offers is a non-binding online catalog. After entering your personal information, payment details and click the button "Order" in the final step of the ordering process, you place a binding order in the basket of goods. I take orders over the Internet or receive in writing. Confirmation of the receipt of the order follows immediately after sending the order (order confirmation). But this doesn't mean an adoption of this contract, however. The contract of sale comes with the acceptance of the customer's order by myself. The assumption made by me is the receipt of the goods by the customer or explicit acceptance by me. If you got no acceptance or delivery of me get within 14 days, you are no longer bound to your order. You can view your order information after ordering at any time via your customer login.
3. Wording of contract
The wording of contract will be stored. You can view the general terms and conditions at any time on this page and save it on your computer. The order data will also be sent via email.
4. Services
You can order online clothes as well as sport articles in our online shop for private use only. An order for commercial purposes is excluded.
5. Contractual languages
Contractual languages are German and English.
6. Terms of delivery
The ordered goods will be delivered after confirmation of your order and payment receipt if you have choosen payment "cash in advance". The delivery time within Germany and Austria for goods in stock is usually 2-4 days, anyway as soon as possible. For deliveries to other countries the lead times could be longer. Fixed delivery dates must to be made in writing. All prices are in euros and include the applicable sales tax (VAT). The shipping costs depend on the type of dispatch, the order value and the recipient's country. These costs are clearly comunicated to you before your binding order. The payment is usually done in advance or via Paypal. Prices are valid as shown on the website when the order is processed. They are subject to change and are ex works. My storage is not responsible for the fastest shipping. Furthermore, I provide only stock title. The goods are insured at the buyer's request. If any item is out of stock or not available, I will inform you on the bill or you will receive written notification. Delivery costs are added extra.
7. Partial deliveries
I am entitled to make partial deliveries as far as it is reasonable. No additional shipping costs will occur unless an explicit agreement.
8. Ownership
The goods are and remain property of Ridersheaven until the complete payment of the invoice sum is made. The retention of title also apply to any claims which the supplier or me subsequently acquires against the buyer in connection with the purchased goods, for example due to repairs or other services.
9. Risk and Transport
The risk is transferred to the customer as soon as he received the goods by the transport company. The customer has to make complaints due to damage of transport directly against the carrier within the specified period of time . The customer has to take any risk for shipments from the customer to the supplier, in particular the transport risk, until the goods arrive at the product manufacturer - supplier or operator.
10. Right of return
Withdrawal
You can cancel your contract within 14 days without giving any reasons in text form (eg letter, fax, e-mail) or - if the goods before the deadline expires - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our duties under § 312 g of paragraph 1 sentence 1 BGB in connection with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the thing.
The revocation or the return must be sent to: Ridersheaven, Immenstädterstrasse 9, 87527 Sonthofen, Fax 08321/6909201
Or email: mail@ridersheaven.com
10. Consequences of return
In the case of an effective withdrawal, the mutually received benefits and any use (eg interest) surrendered. Can you give us the performance received and benefits (eg usage advantages) are not or only partially or not at bad condition or issue, you must pay us compensation value set. The deterioration of the thing and you have to pay for use of solid value theorem. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of each product, as it is about in our store and customary.
Transportable items are to be returned at our risk. You have to bear the costs of returning the goods if the delivered goods correspond to coarse presented and if the price returned the case of an amount not exceeding 40 euros, or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free of charge. We ask you to send back the goods with sufficient postage. This will be refunded along with the value of goods. Not parcel things are picked up. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods for us with their receipt.
- End of withdrawal -
The revocation does not exist:
- If the goods you ordered will serve commercial or professional purposes.
- For goods that are produced according to customer specifications or clearly tailored to personal needs.
- For goods that are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed.
- For delivery of Aufio or video recordings or software if the disk was sealed unsealed by the customer
12. Warranty/ material defects
The law applys for material and leagel defects. The statutory period for material defects and deficiencies is 2 years beginning with the delivery of the goods. If a defect is after 6 months, the customer must proof that the goods had be damaged at the time of delivery. Excluded from warranry are damage due to naturak wear and tear, improper use, inadequate or incorrect care.
Please show apparent defects in the goods within 14 days of receipt.
Complaints should be addressed to:
Ridersheaven, Immenstädterstraße 9, 87527 Sonthofen, Germany
Or email: mail@ridersheaven.com
Claims for material defects and deficiencies are limited to a replacement. If a non-defective goods (remedy) is provided to the customer, it is obligated to return the defective product and to provide appropriate compensation for the use already. If a remedy is not possible, the customer may cancel the contract or demand a reduction of the purchase price. Upon cancellation the mutually received benefits shall be paid back. Derived benefits for the customer has to pay compensation.
13. Jurisdication
Jurisdiction is Sonthofen, provided that the sense of the contractual partner is a merchant Commercial Code. Furthermore Sonthofen courts shall have jurisdiction if the parties after the contract is resident abroad or has no general jurisdiction in Germany.
14. Privacy Policy
I use your data to process your order or to provide updates of the latest collection. All customers will be in compliance with the relevant provisions of the Federal Privacy Act (Act) and the Teleservices Data Protection Act (TDDSG) by me and processed. You always have a right to free information, correction, blocking and deletion of your stored data. Please contact mail@ridersheaven.com .This e-mail address is being protected from spambots. You need JavaScript enabled to view it or send your request by mail.
I will not give your personal data including your home address and e-mail address without your explicit and revocable consent to third parties. Except my service partners, the order processing for the transmission of data (such as the staff responsible for the shipping company and the staff responsible for processing payments). In these cases, the amount of transferred data is reduced to the necessary minimum.
15. Copyright and Links
For content of links to other sites, that Ridersheaven shows on its platform, Ridersheaven makes it quite clear that these are third-party content that can not be guaranteed. Constant monitoring of the linked pages without specific evidence is not possible. Ridersheven assumes no warranty.
Copyrighted content, images, text, design, etc., may not be used without prior written permission from Riderseaven, especially not copied or otherwise published.
16. Applicable Law
The laws of the Federal Republic of Germany.
17. Severability
If one or more provisions of the General Conditions in whole or in part is invalid, the other terms and conditions remain in their effectiveness unaffected. Together with the client the void will be replaced by a provision that either party comes closest.
Terms and important customer information for the online shop Ridersheaven
1. General terms
Contact person for all orders is Tobias Hammer, Immenstäderstrasse 9, 87527 Sonthofen, Germany. All contracts, deliveries and services are subjected to these terms and conditions. These terms and conditions are integral part of all the contracts of any item in the online shop made between Ridersheaven and the customer. Other agreements require the written form.
2. Contract conclusion
All offers of this online shop are not legal binding and without obligation. I reserve explicitly all changes in article, price, color and material changes. Obvious mistakes in my offers, writing and arithmetic errors authorize or undertake neither buyers nor me. The presentation of the offers is a non-binding online catalog. After entering your personal information, payment details and click the button "Order" in the final step of the ordering process, you place a binding order in the basket of goods. I take orders over the Internet or receive in writing. Confirmation of the receipt of the order follows immediately after sending the order (order confirmation). But this doesn't mean an adoption of this contract, however. The contract of sale comes with the acceptance of the customer's order by myself. The assumption made by me is the receipt of the goods by the customer or explicit acceptance by me. If you got no acceptance or delivery of me get within 14 days, you are no longer bound to your order. You can view your order information after ordering at any time via your customer login.
3. Wording of contract
The wording of contract will be stored. You can view the general terms and conditions at any time on this page and save it on your computer. The order data will also be sent via email.
4. Services
You can order online clothes as well as sport articles in our online shop for private use only. An order for commercial purposes is excluded.
5. Contractual languages
Contractual languages are German and English.
6. Terms of delivery
The ordered goods will be delivered after confirmation of your order and payment receipt if you have choosen payment "cash in advance". The delivery time within Germany and Austria for goods in stock is usually 2-4 days, anyway as soon as possible. For deliveries to other countries the lead times could be longer. Fixed delivery dates must to be made in writing. All prices are in euros and include the applicable sales tax (VAT). The shipping costs depend on the type of dispatch, the order value and the recipient's country. These costs are clearly comunicated to you before your binding order. The payment is usually done in advance or via Paypal. Prices are valid as shown on the website when the order is processed. They are subject to change and are ex works. My storage is not responsible for the fastest shipping. Furthermore, I provide only stock title. The goods are insured at the buyer's request. If any item is out of stock or not available, I will inform you on the bill or you will receive written notification. Delivery costs are added extra.
7. Partial deliveries
I am entitled to make partial deliveries as far as it is reasonable. No additional shipping costs will occur unless an explicit agreement.
8. Ownership
The goods are and remain property of Ridersheaven until the complete payment of the invoice sum is made. The retention of title also apply to any claims which the supplier or me subsequently acquires against the buyer in connection with the purchased goods, for example due to repairs or other services.
9. Risk and Transport
The risk is transferred to the customer as soon as he received the goods by the transport company. The customer has to make complaints due to damage of transport directly against the carrier within the specified period of time . The customer has to take any risk for shipments from the customer to the supplier, in particular the transport risk, until the goods arrive at the product manufacturer - supplier or operator.
10. Right of return
Withdrawal
You can cancel your contract within 14 days without giving any reasons in text form (eg letter, fax, e-mail) or - if the goods before the deadline expires - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our duties under § 312 g of paragraph 1 sentence 1 BGB in connection with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the thing.
The revocation or the return must be sent to: Ridersheaven, Immenstädterstrasse 9, 87527 Sonthofen, Fax 08321/6909201
Or email: mail@ridersheaven.com
10. Consequences of return
In the case of an effective withdrawal, the mutually received benefits and any use (eg interest) surrendered. Can you give us the performance received and benefits (eg usage advantages) are not or only partially or not at bad condition or issue, you must pay us compensation value set. The deterioration of the thing and you have to pay for use of solid value theorem. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of each product, as it is about in our store and customary.
Transportable items are to be returned at our risk. You have to bear the costs of returning the goods if the delivered goods correspond to coarse presented and if the price returned the case of an amount not exceeding 40 euros, or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free of charge. We ask you to send back the goods with sufficient postage. This will be refunded along with the value of goods. Please note: when returning from abroad, only the transport costs within Germany can be returned (usually: € 3.90 - € 6.90 by weight). Not parcel things are picked up. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods for us with their receipt.
- End of withdrawal -
The revocation does not exist:
- If the goods you ordered will serve commercial or professional purposes.
- For goods that are produced according to customer specifications or clearly tailored to personal needs.
- For goods that are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed.
- For delivery of Aufio or video recordings or software if the disk was sealed unsealed by the customer
12. Warranty/ material defects
The law applys for material and leagel defects. The statutory period for material defects and deficiencies is 2 years beginning with the delivery of the goods. If a defect is after 6 months, the customer must proof that the goods had be damaged at the time of delivery. Excluded from warranry are damage due to naturak wear and tear, improper use, inadequate or incorrect care.
Please show apparent defects in the goods within 14 days of receipt.
Complaints should be addressed to:
Ridersheaven, Immenstädterstraße 9, 87527 Sonthofen, Germany
Or email: mail@ridersheaven.com
Claims for material defects and deficiencies are limited to a replacement. If a non-defective goods (remedy) is provided to the customer, it is obligated to return the defective product and to provide appropriate compensation for the use already. If a remedy is not possible, the customer may cancel the contract or demand a reduction of the purchase price. Upon cancellation the mutually received benefits shall be paid back. Derived benefits for the customer has to pay compensation.
13. Jurisdication
Jurisdiction is Sonthofen, provided that the sense of the contractual partner is a merchant Commercial Code. Furthermore Sonthofen courts shall have jurisdiction if the parties after the contract is resident abroad or has no general jurisdiction in Germany.
14. Privacy Policy
I use your data to process your order or to provide updates of the latest collection. All customers will be in compliance with the relevant provisions of the Federal Privacy Act (Act) and the Teleservices Data Protection Act (TDDSG) by me and processed. You always have a right to free information, correction, blocking and deletion of your stored data. Please contact mail@ridersheaven.com .This e-mail address is being protected from spambots. You need JavaScript enabled to view it or send your request by mail.
I will not give your personal data including your home address and e-mail address without your explicit and revocable consent to third parties. Except my service partners, the order processing for the transmission of data (such as the staff responsible for the shipping company and the staff responsible for processing payments). In these cases, the amount of transferred data is reduced to the necessary minimum.
15. Copyright and Links
For content of links to other sites, that Ridersheaven shows on its platform, Ridersheaven makes it quite clear that these are third-party content that can not be guaranteed. Constant monitoring of the linked pages without specific evidence is not possible. Ridersheven assumes no warranty.
Copyrighted content, images, text, design, etc., may not be used without prior written permission from Riderseaven, especially not copied or otherwise published.
16. Applicable Law
The laws of the Federal Republic of Germany.
17. Severability
If one or more provisions of the General Conditions in whole or in part is invalid, the other terms and conditions remain in their effectiveness unaffected. Together with the client the void will be replaced by a provision that either party comes closest.
