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Online Dispute Resolution

Find a standardized consumer complaint form in all official EU languages. This complaint is then forwarded to the Ridersheaven-Online Shop. Participation is free and voluntary for consumers. A competent consumer arbitration body then tries to find a solution out of court. However, the competent consumer redress bodies have yet to be established in Germany.

Online Dispute Resolution

Our direct email for customer complaints are::

mail@ridersheaven.com